Case Studies

Client Case Studies

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Woman sitting in the back of a car, looking at her phone

Expertly Managing Event Logistics Complexity

The Independent Hardware Group national Expo over three days required meticulous coordination of registration and travel management for over 1,700 attendees.

Savings and Security for FIFO Client

A leading Energy Services and Infrastructure company needed to ensure accommodation for their FIFO staff was secure and affordable.

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Putting the control in your hands

Australia’s leading engineering and infrastructure firm came to us wanting full control and transparency over their travel program, as their traditional travel management solution was no longer working for them.

Preferred Partner Relationship Benefits

When a last minute travel disruption threatened to destroy a family vacation, Orbit World Travel used our powerful partnerships with our suppliers, to not only come to an adequate solution.... but a better outcome than was previously arranged. All at no additional cost to our customer.

This outcome was due to Orbit being one of Australasia’s largest travel providers with long-standing relationships across major airlines, hotel and car service providers. These relationships are invaluable in time of a crisis.

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Mission Australia: Maximising Travel Compliance

At the previous TMC, prior to Orbit World Travel over 6 years ago, Mission Australia had been using a paper based travel request and approval system. See how we ensured travel compliance.
The manual approval system in place didn’t provide Mission Australia with any compliance or accountability.

As it was manual, it was wide open for errors, as well as lengthy delays, which resulted in missed fare savings opportunities.

MYOB: Improving Efficiency

MYOB have a large presence, with multiple offices across Australia and New Zealand. We have over 1200 employees. We had a need for a single view of all AU/NZ travel, to improve both booking efficiency, policy adherence and single profile maintenance – to avoid double handling across multiple agencies or countries.

Orbit World Travel implemented this single source offering, I now have one log in to view all travellers, book for either country through one tool, with access to reporting detail covering both countries.

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Diploma Healthcare

Diploma Healthcare Group: Consolidated Travel Solution

Prior to engaging Orbit World Travel’s services, Diploma Healthcare Group booked their domestic and international travel with separate offline travel consultants and hotels with a variety of suppliers.

Multiple booking channels created reporting and accounting challenges, compliance difficulties and increased expense paying full rates with suppliers.

European Australian Business Council: Bespoke Incentive

Orbit World Travel worked in partnership with the European Australian Business Council (EABC) to deliver an engaging and bespoke experience in Europe for 38 participants, including Her Excellency The Honourable Quentin Bryce, (Former) Governor-General of Australia.

The EABC enables business leaders to engage in high-level dialogue on economic and public policy issues with Australian and European political leaders, senior officials, diplomats, and business delegations.

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New Zealand Rugby League: Seamless Group Travel

New Zealand Rugby League (NZRL) is the National Sports Organisation responsible for rugby league from grassroots to Kiwis.

NZRL have a lot of players and staff to move around the world, and Orbit World Travel manage the arrangements for the Kiwi Team, Provincial Teams, Rep Teams, Junior Kiwis, Kiwi Ferns and Youth Teams.

Independent Hardware Group: Conference & Event

Independent Hardware Group are the largest independent hardware group in Australia, supporting the leading independent hardware brands Mitre 10 and Home Timber & Hardware along with Hardings, Thrifty-Link Hardware and True Value Hardware.

Orbit World Travel were appointed the Conference & Event organisers and produced a 3-day conference and exhibition for over 2000+ attendees, topped off with a Welcome Dinner extravaganza - subsequently becoming Adelaide's largest private outdoor event.

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Dick Johnson Penske Racing Team: Compliance & Confidentiality

Dick Johnson Penske Racing Team is Australia's oldest motor racing team competing in the Supercars Championship.

"Nobody understood or served our needs better than Orbit World Travel. Their bespoke approach to our travel needs ensured that from an operations perspective, we could always defer to and delegate all our change and booking needs in the assurance that they would be managed and actioned every time without issue, last-minute, day or night."

Lifesaving World Championships: Group Pivot

Currumbin Beach Vikings approached Orbit World Travel to manage their large group international travel, for the Lifesaving World Championships in Amsterdam.

Accommodation was exhausted within the small towns due to demand, so Orbit World Travel pivoted and organised transportation for the young team members along with pre and post extensions.

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