At the previous TMC, prior to Orbit World Travel over 6 years ago, Mission Australia had been using a paper based travel request and approval system. See how we ensured travel compliance.
The manual approval system in place didn’t provide Mission Australia with any compliance or accountability.
As it was manual, it was wide open for errors, as well as lengthy delays, which resulted in missed fare savings opportunities.
MYOB have a large presence, with multiple offices across Australia and New Zealand. We have over 1200 employees. We had a need for a single view of all AU/NZ travel, to improve both booking efficiency, policy adherence and single profile maintenance – to avoid double handling across multiple agencies or countries.
Orbit World Travel implemented this single source offering, I now have one log in to view all travellers, book for either country through one tool, with access to reporting detail covering both countries.
In 2012, after an extensive RFP process, Toll Group appointed Orbit World Travel to manage our travel.
We needed visibility on spend and travel data, structure and consistency within the group travel programme, travel spend in supplier negotiations to be leveraged, reinforcement of the concept of “one company” with a single travel management process, ability to leverage additional spend and manage future activity and shift from a transaction based TMC arrangement to a trusted relationship.