A review of the luxurious Valley Wing at Shangri-La, Singapore from our Executive Director, Michael Chase-Smith

Another trip to Singapore. I couldn’t tell you how many times I’ve been here, but have to say, my last visit was a fantastic experience and I honestly can’t wait to get back there!

So, apart from the fact that Singapore has gone through an amazing transformation over the last few years and has a great vibe, with fantastic new restaurants, bars and attractions – what made this experience so enjoyable was my stay in the Valley Wing at the Shangri-La Singapore.

Location and Experience

As the flagship property for The Shangri-La group, the Shangri-La Singapore has been an icon in Singapore since 1971 and has always been renowned for its amazing service and outstanding facilities, immaculately maintained.

However, to stay in the Valley Wing takes the Shangri-La experience to another level. The experience starts way before you even get to the hotel, being met at the airport by the iconic “red jacket” concierge and escorted to your latest model Mercedes and transferred in style to the hotel.

From the initial greeting on arrival, there is this sense of luxury when you enter the magnificent lobby with beautiful marble, impressive artwork and a very welcoming lounge area. This is no normal reception and lobby area.

The Room and Amenities 

The rooms are large, well designed and you just feel comfortable and at home (albeit a very luxurious home!) Breakfast is a lovely, civilised experience in the Summit Room on the lobby level. A wonderful and relaxed atmosphere.

While Shangri-La is renowned for its Horizon Club, the Valley Wing has its own lobby lounge version of sophistication and indulgence. It’s not often I can sit in a comfortable lobby at the end of a work day, manage a few e-mails, make a few business calls and have Champagne, Chablis or a great New Zealand Pinot Noir (or all three!) and some lovely nibbles. The wines are very good quality and free flowing for Valley Wing guests. The cold and hot capapes served between 5pm and 7pm are visually gorgeous and taste better. The staff in the lobby lounge are simply brilliant, nothing is a problem. They are constantly on the move, always smiling and genuinely enjoy looking after the Valley Wing guests.

The Valley Wing is really a luxury hotel in its own right, it is just conveniently connected by a garden walkway and private elevators to the main Shangri-La Hotel.

So, while indulging in the Valley, if you still want to enjoy the tradition of a Shang Palace dining experience, it is only a short walk away from the lobby lounge. Another popular dining option is The Line, which features 16 theatre kitchens, offering food from all over the world- a favourite amongst the locals.

The pool area is also great. I could get in some decent laps and whilst I didn’t get a chance to relax beside the pool, I’m hoping to cram in a couple of hours next time.

Located just a short walking distance to Orchard Road, it’s actually nice not to be right in the centre of the city. The concierge are there to arrange cars and taxis and so wonderfully accommodating to every request. It’s very close to the Botanical Gardens too, so if you are a runner, there is the most amazing tracks to explore.

I have to compliment all the staff in the Valley Wing – Doormen, Reception, the wonderful staff at Breakfast and in the Lounge.

Make this your next stay in Singapore – business or pleasure. You won’t be disappointed. Our personal travel advisors here at World Travel Professionals can organise everything for you, just give us a call on 1800 067 819 or leave an online enquiry.

Safe and enjoyable travels – Michael Chase-Smith.

Book Shangri-La Singapore with World Travel Professionals and you will receive*

  • Complimentary full breakfast for 2, including in-room dining
  • Early check-in and late check-out, subject to availability
  • Upgrade to the next room type within category at time of booking (subject to availability)
  • VIP welcome amenities
  • Hotel credit of US$100 or 10% of room rate, whichever is higher (per stay)
  • Enrolment into the Golden Circle at Jade membership level


 *Benefits available from 1 June, 2016