Air New Zealand, continues to Carry National Pride

Air New Zealand has taken out the title of Airline of the Year, for the fourth year in a row. The 2017 awards were generated by global product and safety website The website rates carriers on safety and in-flight experience, and ranks the top airlines overall. Judging classes fall under best cabins of each class, best entertainment, best catering, and best cabin crew worldwide. developed its seven-star ratings system after two years of evaluation. And now the system is endorsed by the International Civil Aviation Organization. Air New Zealand was honoured by for its record-breaking financial performance, award-winning inflight innovations, operational safety, environmental leadership, and staff motivation.

The Awards

To gain a top ten position is tough. Airlines must have achieved a seven-star safety rating and demonstrated clear leadership in innovation for passenger comfort. Air New Zealand came out number one in virtually all of the awards audit criteria. An exceptional performance, especially given Air New Zealand’s location and the country’s size. The airline also took the top gong for best premium economy class for the fourth time in a row. This is in a year following investment by the airline in a streamlined and refurbished fleet, a multi-million-dollar lounge redevelopment, and three new international routes.

The Staff

Air New Zealand came up on top for its products, environmental commitment, innovation and most importantly—internal culture. The airlines employees consistently turn up every day, with a great attitude and passion for their job that flows through the system. This is credited to Air New Zealand’s focus on its staff, resulting in outstanding performances right across the airline. An outlook shared by Air New Zealand CEO Christopher Luxon, who gave recognition for the airline’s award to its 11,000 staff.

The Innovations

The airline was praised at the awards for its revolutions in practical innovations, such as Airband. Airband is a bracelet for unaccompanied minors that allows parents to follow their child’s journey. The tracking device is scanned by staff and a text message is sent when their child is boarding. Once the flight has landed and they’ve met their designated pick-up person, their parents receive another message. An outstanding innovation setting parent’s minds at ease, and the airline apart from the rest.

Air New Zealand remains an industry leader and a textbook case of what an airline should be in today’s intensely competitive market. The award comes after the airline celebrated its 75th anniversary last year, an amazing feat all of its own.


  1. Air New Zealand
  2. Qantas
  3. Singapore Airlines
  4. Cathay Pacific
  5. Virgin Atlantic/Virgin Australia
  6. British Airways
  7. Etihad Airways
  8. All Nippon Airways
  9. Eva Air
  10. Lufthansa

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